FAQ: Dark Souls™ - The Board Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What material will the miniatures be made out of?

The Miniatures will be made out of PVC.

Last updated: April 22, 2016 04:47

Will the models be prepainted?

No, the models will be single colour. One colour for the Player Characters and another for the Non-Player Characters.

Last updated: April 21, 2016 12:27

Will the game be translated into French/German/Spanish etc

The Game will be translated into French, German, Italian & Spanish. We are considering other languages depending on demand.

Last updated: April 21, 2016 12:27

What scale will the miniatures be?

32mm

Last updated: April 20, 2016 04:35

Will the models require assembly?

All models will come pre-assembled, no glue needed. Some may byrequired to 'snap in' to a base.

Last updated: April 22, 2016 00:25

How do I buy the Boss Add-Ons?

You increase your pledge by the amount listed next to the Add-On.

For example:

If you pledged £80 for the Core Game, but wanted to also receive the Gaping Dragon Boss Add-On you would increase your pledge by £28 to a new total of £108.

Then after the campaign ends, during the Pledge Manager Phase, you would be able to select to receive the Core Game and the Gaping Dragon Boss Add-On.

Last updated: April 22, 2016 00:25

Can I buy Retailer Bonus Add-Ons after the Kickstarter?

Yes you can. You'll be able to buy them from Retailers or from Steamforged Games.

Last updated: April 22, 2016 00:25

Will the full range be available at Launch?

Yes, if you miss anything during the kickstarter you will be able to purchase them from Retailers or Steamforged Games.

Last updated: April 22, 2016 00:25

I don't have a Credit Card. Can I use PayPal?

Not right now, Kickstarter does not support PayPal. However, we will have a Late Backer Pledge where PayPal may be used.

Last updated: April 22, 2016 00:25

I only received my core set! Where's the rest of my stuff?

Only core sets are shipping out now, and stretch goals and expansions will be shipping separately later as originally planned. Please check the project updates page for any further information on shipping timelines for expansions.

Will the game be translated into French/German/Spanish etc

The Game will be translated into French, German, Italian & Spanish. We are considering other languages depending on demand. Last updated: Thu, Apr 21 2016 3:27 pm EDT

What scale will the miniatures be?

32mm Last updated: Wed, Apr 20 2016 7:35 am EDT

Will the models require assembly?

All models will come pre-assembled, no glue needed. Some may by required to 'snap in' to a base. Last updated: Fri, Apr 22 2016 3:25 am EDT

What material will the miniatures be made out of?

The Miniatures will be made out of PVC. Last updated: Fri, Apr 22 2016 7:47 am EDT

Will the models be prepainted?

No, the models will be single colour. One colour for the Player Characters and another for the Non-Player Characters. Last updated: Thu, Apr 21 2016 3:27 pm EDT

Can I buy Retailer Bonus Add-Ons after the Kickstarter?

Yes you can. You'll be able to buy them from Retailers or from Steamforged Games. Last updated: Fri, Apr 22 2016 3:25 am EDT

Will the full range be available at Launch?

Yes, if you miss anything during the kickstarter you will be able to purchase them from Retailers or Steamforged Games upon retail release. Last updated: Fri, Apr 22 2016 3:25 am EDT

Shipping Updates

Current Estimated Shipping Date: March 2017

This Kickstarter is conducting a Split Shipment of Product. Wave 1 which contains the Core game will start shipping March 2017. Wave 2 which contains all Stretch Goals and Add-On's purchased will start shipping October 2017.

Last Updated At: 11/04/16
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://darksouls.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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